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  1. Qingmu
  2. Troubleshooting

Troubleshooting

To tell customer to simply troubleshooting steps

连接问题

  • Sensor Connection Issues – Troubleshooting Guide
  • Login Error: Email Registered / Code Expired

Device error

  • Device Error
  • The update time exceeds five minutes.

脱落问题

  • Information Collection and Anti-Detachment Recommendations

数据准确性问题

  • Explain why the sensor is calibration-free and request a data comparison.
  • Inaccurate readings within 48 hours
  • Reasons for Reading Discrepancies and Request for Data Comparison

Sensor issue

  • not functional- please remove it
  • Guide Needle Retention
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