Questions This Article Can Answer
This article addresses customer inquiries regarding the contents of a unit and its usage duration, including but not limited to:
- Can a unit only be used for 14 days? What happens after 14 days?
- How many sensors are included in one unit?
- What accessories are included in the unit?
- Can I purchase additional overpatches separately?
- How long can one unit be used?
- Does one unit contain only one sensor?
- How long can I wear the sensor?
- What is the overpatch, and how long does it last?
- Can I purchase additional overpatches separately?
Response Content
Unit Content Overview
One unit contains:
| Component | Quantity | Description |
|---|---|---|
| Sensor | 1 | Continuous glucose monitoring sensor |
| Applicator | 1 | Single-use tool for sensor application |
| Overpatch | 1 | Adhesive patch for additional security |
Sensor Usage Duration
| Question | Answer |
|---|---|
| How long can one sensor be used? | 14 consecutive days per sensor |
| What happens after 14 days? | The sensor stops working and should be removed. To continue monitoring, a new unit (containing a new sensor) must be purchased and applied. |
| How many sensors are in one unit? | One unit contains exactly one sensor. Each unit corresponds to one 14-day wear session. |
Applicator Information
| Question | Answer |
|---|---|
| What is the applicator? | The applicator is a tool designed to assist with applying the sensor to the skin. |
| Can the applicator be reused? | No. The applicator is for single use only. After the sensor is applied, the applicator should be discarded and cannot be used again. |
| Is the applicator included in every unit? | Yes. Each unit includes one applicator. |
Overpatch Information
| Question | Answer |
|---|---|
| What is the overpatch? | The overpatch is an additional adhesive patch that provides extra security to help keep the sensor in place during wear. |
| How long does one overpatch last? | Typically, one overpatch supports continuous wear for the full 14 days alongside the sensor. |
| Is an overpatch included in every unit? | Yes. Each unit includes one overpatch. |
| Can I purchase additional overpatches? | Yes, Please note that the overpatch can only be purchased separately for the GS3. |
| Can I buy overpatches alone? | Yes, Please note that the overpatch can only be purchased separately for the GS3. |
Summary Table
| Item | Included per Unit | Usage Duration | Reusable? | Separate Purchase Available? |
|---|---|---|---|---|
| Sensor | 1 | 14 days | No | Yes (as a full unit) |
| Applicator | 1 | Single use | No | No |
| Overpatch | 1 | 14 days (typical) | No | Yes (add-on only, with sensor purchase) |
Instructions for AI Agent
When responding to customer inquiries related to unit contents or usage duration:
- When a customer asks any question listed in "Questions This Article Can Answer" :
- Match the question to the corresponding section in Response Content
- Provide the answer using the structured format above (tables or bullet points as appropriate)
- If the customer asks about purchasing overpatches separately, clearly state the add-on restriction
For any follow-up questions about ordering, direct the customer to the official online store
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