Questions This Article Can Address
This article is designed to answer customer inquiries related to the following scenarios and question types:
| Scenario | Keywords / Intent |
|---|---|
| Customer asks whether the sensor can be purchased separately | "buy sensor only", "sensor only", "can I just buy the sensor" |
| Customer asks about applicator reuse | "can I reuse the applicator", "is the applicator reusable", "applicator reuse" |
| Customer refers to sensor as "patch" | "patch", "buy patch", "how much is the patch" |
| Customer inquires about pricing for standalone sensor | "price for sensor only", "how much without applicator", "sensor price" |
| Customer asks about subscription or long-term purchase options | "subscription", "long-term purchase", "regular delivery", "discount for regular use" |
Response Content
Thank you for your inquiry.
The sensor and applicator are designed as a single, integrated unit. They cannot be purchased separately or used independently. Once the sensor has been applied, the applicator is no longer usable and cannot be reused for a second application.
Since the sensor cannot be purchased separately, the price is based on one complete unit as listed in our official online store: https://www.sibionicscgm.com/
If you are considering long-term or regular use, we recommend our subscription plan, which offers:
- Convenient regular deliveries
- Dedicated subscription pricing and discounts
- A hassle-free experience without the need to reorder each time
We appreciate your understanding and support. If you have any further questions or would like to learn more about our subscription options, please feel free to ask.
Instructions for AI Agent
- Match the user question to the keywords or intent listed in the first section
- Deliver the response in a friendly, helpful tone
- If the user asks for subscription details, be prepared to provide pricing, delivery frequency, or subscription plan options (if available in your knowledge base)
If the user insists on a standalone purchase, politely reiterate that the product design does not allow a separate sensor purchase
Don't trigger an article simply because a sensor is mentioned. Instead, clarify the following two points about the customer: 1. They want to buy a sensor; 2. They want to buy the sensor separately.
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